{"id":1549,"date":"2025-04-10T11:52:19","date_gmt":"2025-04-10T09:52:19","guid":{"rendered":"https:\/\/blog.gifty.nl\/?p=1549"},"modified":"2025-12-30T16:16:14","modified_gmt":"2025-12-30T15:16:14","slug":"gifty-review-gift-card-system","status":"publish","type":"post","link":"https:\/\/blog.gifty.nl\/en\/gifty-review-gift-card-system\/","title":{"rendered":"How Vrijthof 16 said goodbye to gift card hassles and switched to simplicity"},"content":{"rendered":"\n
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Every business owner knows them: those processes where you think, <\/span>“It works, but it could be so much easier.”<\/span><\/i> For us at Vrijthof 16<\/a>, that was the case with gift cards. In our cozy spot in Hilvarenbeek, customers would regularly buy gift vouchers. Fun, of course\u2014but the process behind it was anything but festive.<\/span><\/p>\n

We used Givacard for years, loading and redeeming the cards through a CCV payment terminal. It worked fine, until it just started taking too much time. Especially during busy moments at the register, it became inconvenient. And to be honest, sometimes it just went wrong.<\/span><\/p>\n

On top of that, the gift cards themselves didn\u2019t exactly make us proud. They felt like an afterthought, while a gift card is actually an extension of your brand. People give these to friends, family, or coworkers\u2014it\u2019s often their first impression of your business. So, it deserves to be well taken care of.<\/span><\/p>\n<\/div>\n\n\n\n\n\n

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Time for something new<\/strong><\/h2>\n\n\n\n

That was the moment we thought: Surely this can be done better?
<\/em>We weren\u2019t actively looking, but through our POS supplier Bork<\/a>, we discovered Gifty\u2014a gift card system that immediately made sense. We hadn\u2019t heard of them before, but we quickly got a demo and some sample gift cards. And then it clicked.
\u201cYes,\u201d we said to each other, \u201cthis might just be it.\u201d
It looked professional, and it made immediate sense. No more manual hassle\u2014just a system connected to our POS. And it works.<\/p>\n\n\n\n

What we also really appreciated was that we didn\u2019t feel pushed into anything. No sales pressure, no fine print. Just: this is the system, this is what it does, and here\u2019s how it works. That honesty and transparency felt right. It matched how we run our business.


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What changed with Gifty\u2019s gift card system<\/strong><\/h2>\n\n\n\n

Since switching to Gifty, we\u2019ve been pleasantly surprised. The biggest difference? Time. We spend way less time topping up and redeeming gift cards, which is a huge relief during busy hours. We also make far fewer mistakes\u2014the system is clear and intuitive.<\/p>\n\n\n\n

Another bonus: we now have instant insight through the dashboard. How many vouchers are still in circulation? Which ones have been redeemed? It\u2019s all so much clearer than before.<\/p>\n\n\n\n

That clarity not only brings peace of mind\u2014it also helps us make better decisions. For example, we can now see exactly when sales peak, like during the holidays or specific promotions. That allows us to plan accordingly. It’s no longer based on gut feeling\u2014it\u2019s based on data. And honestly, that\u2019s pretty great.


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The dashboard as our central hub<\/strong><\/h2>\n\n\n\n

The dashboard<\/a> is what we use most. It\u2019s really the foundation. Everything runs through it\u2014vouchers, management, stats. And the best part: it just works, without hassle.<\/p>\n\n\n\n

What\u2019s also nice is that we can manage everything ourselves. If we need to adjust something or check in on how things are going, we don\u2019t need to call or wait. We just log in and see exactly what we need. That feels modern and professional.


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Contact with Gifty? Hardly needed<\/strong><\/h2>\n\n\n\n

The beauty is that since switching to Gifty, we barely need to contact their support. With our previous supplier, we\u2019d often have to call when something went wrong. That\u2019s a thing of the past now.<\/p>\n\n\n\n

If we ever do<\/em> need help, we just call\u2014and to be fair, when someone actually answers quickly and knows what they\u2019re talking about, it makes you feel like a valued customer. That\u2019s exactly the case with Gifty.<\/p>\n\n\n\n

That peace of mind\u2014knowing any issue will be resolved quickly\u2014is priceless. Especially when you already have your hands full with staff management, schedules, suppliers, and\u2014oh yeah\u2014making your guests happy.


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\"Gift<\/figure>\n\n\n\n


Would we recommend Gifty\u2019s gift card system to other businesses? <\/strong><\/h2>\n\n\n\n

Would we recommend Gifty to fellow entrepreneurs? 100%. Just because we know how frustrating a clunky gift card system<\/a> can be. And because we\u2019ve experienced how smooth things can run when it does work well. Gifty is great at communication, offers tons of options, and simply works the way you\u2019d expect it to.


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Small wishes for the future<\/strong><\/h2>\n\n\n\n

Of course, we’re also a bit critical. While Gifty offers standard A5-sized gift cards that are automatically restocked, we chose to have custom cards made in a more compact format. Ideally, we\u2019d love to order those directly through the dashboard in the future. That way, everything would be in one place\u2014and the convenience would be complete. Who knows what features might be added next? Either way, we’re already very happy we made the switch.


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Conclusion: sometimes, you just need to make the switch<\/strong><\/h2>\n\n\n\n

Sometimes it\u2019s not that complicated. Sometimes it\u2019s just a matter of saying, “This should be easier,”<\/em> and finding the right solution. For us, that solution was Gifty’s gift card system. And it makes life just that little bit better\u2014for us, and for the customer at the register.<\/p>\n\n\n\n

We\u2019re not saying Gifty changed everything\u2014that would be an overstatement. But it did solve something that had been frustrating us for a long time. And that\u2019s worth a lot. Because the more time and energy we can spend making our guests happy, the better. And that\u2019s what it\u2019s all about in the end.<\/p>\n","protected":false},"excerpt":{"rendered":"

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