At Moeke<\/a>, it\u2019s all about hospitality. Whether you\u2019re stopping by for a long lunch, a beer in the sun, or drinks with friends \u2013 Moeke makes you feel at home. But for years, Moeke didn\u2019t offer one thing: gift cards. Strange, really, because guests regularly asked if they could gift someone a Moeke experience.<\/p>\n<\/div>\n\n\n\n\n\n We started getting more and more requests from people wanting to buy a dinner gift card,\u201d the Moeke team explains. \u201cAnd honestly, we got it. A gift that gives someone a fun experience always works \u2013 and it\u2019s much more personal than a bottle of wine from the supermarket. <\/p>\n\n\n\n That\u2019s when Gifty came into the picture. No big sales pitch or flashy campaign \u2013 just good word of mouth. We heard from other business owners that they were happy with Gifty, so we took a look. What stood out to us were the features and the collaboration. It felt immediately right.<\/p>\n\n\n\n The switch was easy. And since then, things have changed at Moeke \u2013 not so much for the guests (they just buy a nice Moeke gift card via moeke.nl<\/a> or in one of our locations), but especially behind the scenes. Everything became much simpler. The app<\/a> is easy to use, even for our staff. Everyone knows how it works, nothing needs to be tracked manually, and the process runs smoothly \u2013 even between different locations.<\/p>\n\n\n\n And although we don\u2019t use all the extra features or tools Gifty offers \u2013 the beauty is in how natural and simple it feels. It\u2019s not about bells and whistles, but about how smoothly it runs. That\u2019s what makes the difference. <\/p>\n\n\n\n Sure, small things happen sometimes \u2013 like a card getting lost in the mail. \u201cThankfully that\u2019s rare, but when it does happen, people want a quick solution. So we reach out to Gifty<\/a>. That always goes fast and friendly.\u201d<\/p>\n\n\n\n On average, we\u2019re in touch about once a month. Sometimes to talk about a new location, sometimes about a lost card. It always goes well. We feel taken seriously, and the communication is personal. We really appreciate that.<\/p>\n\n\n\n When asked how accessible Gifty is, it\u2019s an easy 5 out of 5. And their response time? Also top score. You just know someone\u2019s there for you when you need them.<\/p>\n\n\n\n <\/p>\n\n\n\n At the moment, Moeke doesn\u2019t even have a wish list for new features \u2013 and that says a lot. We\u2019re happy with how it works<\/a>. It does exactly what it should. And if we ever need something extra, we know Gifty will think with us.<\/p>\n\n\n\n Would we recommend Gifty to other businesses? Absolutely. Not just for the system itself, but also because of the people behind it. The support is kind and helpful, and that matters. In the end, you want to work with a company you trust.<\/p>\n\n\n\n <\/p>\n\n\n\n What does Moeke love most about working with Gifty? That people can now really give a Moeke moment as a gift. And it happens often. Sometimes guests walk in and say they got a gift card and are visiting us for the first time. That\u2019s great to hear.<\/p>\n\n\n\n So by now, the gift card has become a small but valuable part of Moeke\u2019s hospitality \u2013 not with loud promotions, but as a nice little extra for people who want to give something special. We barely have to do anything ourselves, and our guests are happy. That\u2019s a win-win for us.<\/p>\n\n\n\n![\"\"](\"https:\/\/blog-storage.ams3.cdn.digitaloceanspaces.com\/app\/uploads\/2025\/12\/30154047\/Moeke-quote-EN.svg\")
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Before using Gifty, there was no system for gift cards. No cards at the bar, no printouts, nothing. And let\u2019s be real \u2013 if you have to arrange it all manually, it just doesn\u2019t happen. We found it hard to set something up ourselves. You\u2019d have to keep track of which gift cards were sold, how long they\u2019re valid, if they\u2019ve been redeemed, etc. We simply didn\u2019t have the time or tools for that.
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And with multiple Moeke locations, it became even more complex. We needed a system to manage gift cards across multiple locations<\/a>. Who bought it where? Where is it redeemed?
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<\/p>\n\n\n\nJust, by \u201cword of mouth\u201d to business essential<\/strong><\/h2>\n\n\n\n
<\/p>\n\n\n\n![\"Moeke](\"https:\/\/blog-storage.ams3.cdn.digitaloceanspaces.com\/app\/uploads\/2025\/07\/19173153\/Gifty-ondernemers-30-3-1-1024x768.jpg\")
<\/figure>\n\n\n\nAny problems? Hardly.<\/strong><\/h2>\n\n\n\n
<\/p>\n\n\n\nNo wish list \u2013 just satisfaction<\/strong><\/h2>\n\n\n\n
<\/p>\n\n\n\n![\"Moeke](\"https:\/\/blog-storage.ams3.cdn.digitaloceanspaces.com\/app\/uploads\/2025\/07\/19173437\/Gifty-ondernemers-18-1-1024x768.jpg\")
<\/figure>\n\n\n\nGift cards that actually get used<\/strong><\/h2>\n\n\n\n